Malmo Clouds Superior SLA (Service Level Agreement)

Powerful. Efficient. Reliable. Secure.

Malmo Cloud. understands the time-critical significance of the availability of the asset. We do everything to ensure that your services are available to you and your customers 100% of the time. Below you will find comprehensive SLA documentation that complements our web hosting terms.

100% Network Uptime Guarantee

Malmo Clouds. the network is designed with full redundancy at all levels, which means that we can extend a 100% uptime guarantee to all our customers.

SLA Credit

100% Power Uptime Guarantee

Malmo Clouds The facilities are completely N + 2 redundant behind 32 Diesel Generators. Our infrastructure supports our ability to guarantee that you will never experience a power outage with us.

power uptime


Hardware Replacement Guarantee

At any time if your Malmo Clouds Dedicated Server experiences hardware failure, we guarantee to immediate replace the failed hardware. We guarantee you component replacement within 3 hours from when we identify the point of failure.

hardware replacemet




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